GLEN ROSE – Because of the efforts of Patricia Anderson of the Contra Costa County Sheriff’s Office in California in 1981, the second full week of April has become synonymous with National Public Safety Telecommunicators Week.

The event, sponsored by the Association of Public-Safety Communications Officials (APCO) is held to honor the men and women who are often considered the heartbeat of emergency response.

Telecommunicators are daily tasked with responding to emergency calls, dispatching emergency professionals and equipment, and rendering life-saving assistance to the citizens of the community in which they service.